Crash Data Group Contact Information

CDR Sales Support for North America

The Bosch CDR Tool and software subscription is commercially available for purchase by any individual, company or law enforcement agency. This website is owned and operated by Crash Data Group Inc, the sole source distributor for the Bosch CDR product line in the United States, Canada, Mexico, Jamaica, Guam, Puerto Rico, and Virgin Islands. If you are located outside this sales area, please refer to the contact information below.

Expedited Shipping

Crash Data Group is located in Southern California and operates in the Pacific Time Zone. United States and Canada residents may place orders anytime online by ordering directly through our online CDR product catalog.

Crash Data Group uses FedEx for all of its shipping requirements. As a service of FedEx, we also offer expedited shipping if you need a product overnight or 2-day. The cut-off time for expedited shipping is 1 PM PST. In addition, it is best to contact Crash Data Group about your expedited shipping needs as there are some products that could be on back order.

Returns / Refunds

Hardware
Crash Data Group does not accept returns on any hardware unless it is a duplicate order. In such case, the hardware must be returned within 30 days of purchase in its orignal, unopened package. In addition, there is a 20% restocking fee and the customer must cover the shipping costs of the item(s) being returned to Crash Data Group. If the item has been opened and/or used, Crash Data Group will not accept the return. Although defective CDR products are a rare occurrence, if you do have a defective product please contact Bosch Technical Support.

Return Address: (do NOT ship defective items to this address)
Crash Data Group
42206 Remington Avenue
Temecula, CA 92590

Software
Crash Data Group does not accept any returns on software purchases once the software has been issued.

Other Contact Information